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4.2. Troubleshoooting

Introduction

This page documents typical problems in Bungeni - and suggests resolutions to these issues.

Bungeni Starts up but unable to browse to the service

Bungeni can be browsed on port 8081 but the portal interface (8080) cannot be accessed even though the portal service is running --

check the host and port entries in the deploy.ini file for the portal - If they are bound to a specific IP then you must browse Bungeni using that IP.

PDF conversion does not work in Bungeni

PDF conversion does not work in Bungeni

  • Check if the OpenOffice service is started in the background :

    $ps aux | grep soffice
    /usr/bin/soffice -accept=socket,port=2002;urp; -nologo -nofirststartwizard -headless
  • Check if supporting software for pdf conversion is installed - e.g libtidy :

    sudo apt-get install libtidy-dev
  • PDF conversion will not work with custom installed openoffice installations -e.g. if you install the version of OOo from the openoffice.org website. You must use the Openoffice installation packaged with Ubuntu.


 
Next: 4.3. Capistrano Command documentation for Bungeni Previous: 4.1. Issue Tracker Categorized Listing